Churn Rate

Reducing Churn Rate in E-commerce

Providing excellent customer service, offering valuable and competitive products, and engaging with customers regularly can help reduce churn rate.

Benefits of Reducing Churn Rate for E-commerce

  • Sustained Revenue: Lower churn rates contribute to more stable and sustained revenue streams.
  • Customer Loyalty: Reducing churn reflects higher customer satisfaction and loyalty.
  • Better Business Insights: Analysing churn can provide valuable insights into areas for improvement.

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