Reducing Churn Rate in E-commerce

Providing excellent customer service, offering valuable and competitive products, and engaging with customers regularly can help reduce churn rate.

Benefits of Reducing Churn Rate for E-commerce

• Sustained Revenue: Lower churn rates contribute to more stable and sustained revenue streams.
• Customer Loyalty: Reducing churn reflects higher customer satisfaction and loyalty.
• Better Business Insights: Analysing churn can provide valuable insights into areas for improvement.