Glossary

Hyper-Personalisation

Implementing Hyper-Personalisation in E-commerce

Hyper-personalisation in e-commerce could include personalised product recommendations, individualised promotions, and tailored content based on a customer's past behaviour and preferences.

Benefits of Hyper-Personalisation for E-commerce

  • Improved Customer Satisfaction: Customers receive more relevant offers and recommendations.
  • Increased Conversion Rates: Tailored experiences can lead to higher conversion rates.
  • Enhanced Customer Loyalty: Personalised experiences can build stronger relationships between the brand and the customer.

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